Gold Coast demand prompts new parcel centre

Australia Post staff at Gold Coast parcel sorting facility. | Newsreel
Australia Post staff at the new parcel sorting facility on the Gold Coast. | Newsreel | Photo: Supplied by Australia Post

The Gold Coast is home to a new multi-million parcel sorting warehouse, as Australia Post recognises the Queensland city as its biggest market outside state capitals.

The new $12 million 15,087sqm Australia Post facility, which opened this week, will process up to 6000 parcels per hour and up to 90,000 a day during peak periods like Christmas.

Australia Post Executive General Manager Network Operations Rod Barnes said the state-of-the-art facility integrated cutting-edge sortation technology, enabling increased visibility of customer parcels moving throughout the network.

Mr Barnes said it integrated Australia Post’s suite of services including Express Post, Parcel Post, StarTrack Premium and its newest next day delivery service, Australia Post Metro.

“In a first for Australia Post, the facility has achieved an accredited 5-star Green Star rating, featuring a 99kW solar system capable of powering up to 30 percent of the total load for the facility, in an effort to reduce carbon emissions,” he said.

Mr Barnes said the multi-million-dollar investment into the Gold Coast and its surrounds was driven by demand.

“As one of Queensland’s biggest cities, we’ve seen parcel volumes increase by 97 percent since 2019, with data indicating almost 280,000 Gold Coast households shopped online in the past year.

“This increased demand has seen the Gold Coast become our largest posting zone outside the major capitals, with substantial inbound and outbound product. This new facility will expedite processing and improve turnaround times,” Mr. Barnes said.