Most Australians travelling overseas would embrace biometrics in an effort speed up their airport experience.
A recent international survey of frequent flyers across G20 countries found there was an increasing demand for friction-less border control and enhanced security technologies.
Vice President of Identity Verification at security firm Entrust, Gordon Wilson, said the survey revealed 64 percent of Australian travellers expressed a preference for biometric solutions.
Mr Wilson said 94 precent of Australians indicated they would use biometric corridors, a path or location that used biometric technology to process people without the need for manual processes, if it reduced airport wait times by 20 to 30 percent.
He said globally, immigrations and customs processes ranked as the most challenging steps upon arrival in a foreign country.
“87 percent of Australian respondents found that clearing customs was their number one pain point, followed by immigration at 81 percent.
“While respondents appreciate improvements in airline apps and online check-ins, border procedures were cited as areas in need of transformation, especially the visa/ETA application process and security screenings.”
Mr Wilson said while comfortable with biometric usage, 40 percent of responders from Australia ranked potential technological failures as their primary concern.
“Data privacy also emerged as a significant factor, with travellers urging transparency in how their data was managed and protected.
“24 percent of respondents from Australia also found that data privacy was their main concern with using more advanced biometric technologies.”
He said the three top advancements travellers desired were electronic visa applications, remote identity verification, and e-passports.
