The Commonwealth Bank has earned some unwanted recognition becoming the most awarded company in CHOICE’s Shonky Awards.
Ashley de Silva, CEO of the consumer group, said the awards, which celebrated its 20th anniversary this year, called out dodgy products, services and companies.
“Award winners have included appliances, major retailers, and airlines – even camel milk,” Mr de Silva.
“This year, we’re giving a special prize to Commonwealth Bank, which has received its fourth Shonky Award in 2025, making it the most awarded Australian company in Shonkys history.
“We’re calling out CommBank for refusing to refund millions of low-income customers $270 million in fees that never should’ve been charged.”
Mr de Silva said the 2025 CHOICE Shonkys were:
- Commonwealth Bank – for making bank off the back of Australia’s poorest.
- Temu – for being an unsafe haven for dodgy sales tactics and fast fashion.
- Handy Heater Turbo 800 – for a plug-in heater that doesn’t plug in, or heat.
- Energy retailers – for pricing tactics designed to confuse.
- HCF – for a price rise in disguise.
Read more about the 2025 Award winners
