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Indian IT giant predicts less need for call centres. | Newsreel

AI predicted to reduce the need for call centres

The head of a large Indian IT company has predicted that advances in artificial intelligence (AI) will vastly reduce the need for call centres within a year. Tata

Fear of posting leaves content dancing in the dark

By Joe McKay For better or worse, LinkedIn is part of Australian life. Around 70 percent of the adult population (over 14m Aussies) have a LinkedIn account. Global

Facial recognition rules loom over privacy fears

The use of facial recognition technology is facing tighter restrictions as data and identity theft becomes rampant. Even China, which has long been associated with using

Workplace tech boom requires new IT literacy

Queensland firms are needing to lift their information technology (IT) skills to a new level as technology moves deeper and faster into workplaces. Jobs Queensland

Long-range drone to boost remote health

A hydrogen-fuelled, emissions-free medical drone is being developed to enhance health services in rural and remote Australia. The drone will be developed through the

New sodium-based battery can charge in seconds

Korean researchers have announced the development of a sodium-ion battery that can be charged in seconds. The breakthrough is attracting global attention because sodium

Grain growers needed to help build on-farm resilience

A gun team of agricultural researchers has assembled to unearth useful methods for assessing how different practices are improving the health, resilience and

TAFE teacher-bot clones to support 24/7 learning

Queensland’s TAFE teachers are about to partner with robot versions of themselves to better meet the 24/7 needs of students. TAFE Queensland Chief Executive Officer

300,000 fraud attempts blocked by identity register

Identity protection measures introduced after the Optus data breach have blocked 300,000 fraudulent attempts to use stolen credentials. In late 2022, the personal

Inquiry probes impact of AI on workers

The impact of automated decision making and machine learning on workers is the focus of a new Federal Parliamentary inquiry. In response to the rapid uptake of

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