Origin Energy investigating customer data breach

Ransomware Business Computer Malware Privacy Breach
Origin Energy is investigating a possible hacking of customer data. | Photo: iStock

Origin Energy has alerted customers to a potential data security breach that may involve access to their information.

Executive General Manager of Origin Retail, Jonathan Briskin, sent an email to customers this morning outlining the concerns.

He said Origin was currently investigating “a potential data security incident which may involve unauthorised access to our customers’ information”.

“We are contacting all Origin customers as a precaution while we conduct a thorough investigation into the potential impact of this incident,” he said.

“We do not believe the impacted information includes customer credit card or bank details.”

Mr Briskin said the company had engaged with the Australian Cyber Security Centre and the Australian Federal Police about this potential incident, as well as the Office of the Australian Information Commissioner.

“We sincerely apologise for the uncertainty this may cause while we carry out our investigation,” he said.

“We will provide further updates as appropriate.”

Updates will be posted here