Some Australians who have attached debit cards to their mobile wallets will need to update them before January 1 to ensure they continue working.
Australian Banking Association (ABA) CEO Anna Bligh said Australian Payments Plus (AP+) was implementing a technical update to ensure that consumers could continue to make payments via eftpos from the new year.
Ms Bligh said a small number of consumers who added their debit card to their mobile wallet before July 2023 would need to remove and re-add their debit card to their mobile wallet.
She said no action was required for those using a physical debit card.
“Banks will be contacting impacted customers directly to provide guidance on this update. Consumers should be aware that no contact will be made to them directly from eftpos or AP+.”
Ms Bligh said shoppers should be on the lookout for contact from their bank so there were no interruptions to their mobile wallet.
“This update will only impact a small number of customers and banks will be reaching out to those customers who need to take action.
“It’s a straightforward and quick fix, with customers simply needing to remove and re-add their card to their mobile wallet.”
She said the update applied specifically to consumers who:
- Added the debit card to their mobile wallet before July 2023; and
- Have turned on the option to send transactions via eftpos, or
- Use an eftpos-only debit card.
